Build Better Connections
Plume Console brings the intelligence of Plume’s
AI-native platform directly to your teams for measurable impact.
Better Experiences, Stronger Margins
One Platform for the Whole Network
You are expected to prove the experience works across every home, device and application. Plume is the one system that sees it, acts on it and connects it to the ISP’s bottom line.
Plume WiFi learns each home’s rhythm and has the network ready before demand arrives
Continuous machine learning across environment, devices and live traffic, on the equipment you have already deployed.
Continuous machine learning across environment, devices and live traffic, on the equipment you have already deployed.
- Learn the Environment
- Understand Devices
- Optimize the Subscriber
Plume Security protects every device the moment it joins the WiFi
Nothing to install, nothing to configure.
Nothing to install, nothing to configure.
- Safe Browsing
- Intruder Protection
- IoT Behavior
- IP Reputation
- Containment
- WAN Protection
Plume Care resolves service disruptions inside the care stack you already run
AI voice and digital automation resolves subscribers’ WiFi issues
AI voice and digital automation resolves subscribers’ WiFi issues
- Prevent the contact
- Solve it digitally
- Supercharge the human agent
Plume Insights turns a question into a root cause in minutes, and the answer into a standing fix
Explore network and subscriber data to understand what is driving an issue or opportunity, then identify where to act.
Explore network and subscriber data to understand what is driving an issue or opportunity, then identify where to act.
- Homes with multiple smart TVs, 30% consumption increase
- Heavy streamers, low security adoption
- WiFi 7 devices appearing in subscriber homes
Your Success with Plume
Plume’s solutions help ISPs reduce churn and increase ARPU. *Data based on actual Plume customer metrics.
-31%
Fewer Service Calls
-20%
Fewer Truck Rolls
16+
NPS Points
-29%
Lower Churn
Trusted by the World’s Leading ISPs
“We are excited about Plume Console. It is a significant step forward in how we deliver and care for the connected home. Plume listened to what service providers like NOS need and built a product for how ISPs will operate in the AI era. It gives our teams actionable intelligence across Wi-Fi, security and care.
Plume Console puts AI to work for our teams, turning insights into action and resolving issues before they lead to a truck roll or subscriber churn. With Plume Console, we can deliver a better subscriber experience and better business outcomes at the same time.”
José Pedro Teixeira, Director of Product Management, NOS
Plume Console puts AI to work for our teams, turning insights into action and resolving issues before they lead to a truck roll or subscriber churn. With Plume Console, we can deliver a better subscriber experience and better business outcomes at the same time.”
José Pedro Teixeira, Director of Product Management, NOS
ISP First. ISP Focused.
“WightFibre’s full-fibre broadband requires the best possible WiFi connection, and Plume Home provides that and much, much more.”
John Irvine, CEO, WightFibre
John Irvine, CEO, WightFibre
For Subscribers
“I have had Plume for years as I have been a member for 5+ years. Plume was recommended to me by a friend and colleague and I’m so glad I joined the Plume Team. I have recommend Plume to numerous friends, family member and neighbors and will continue to do so. The level of support and service provided is unmatched and the hardware or Pods are amazing. No issues what-so-ever!”
Dana, Brunswick OH, Plume member since July 2018
Dana, Brunswick OH, Plume member since July 2018
For Small Businesses
“Really impressed with the data and network insight that’s available through the app. It’s great being able to track, review, and monitor all of those specifics. As a coffee shop, it gives us an idea of web trends that helps us determine times people are working or meeting face to face, which helps us consider coffee schedules, etc. Great job and great product!”
Ben, Small business owner
Ben, Small business owner
Latest from Plume
Millions of residential and commercial customers rely on Plume’s industry-leading solution to upgrade their WiFi connectivity.