Learn how this leading Service Provider successfully shifted its broadband operations to the cloud and deployed the new technology across its key markets in six weeks
Since the pandemic, there’s been a shift in the way people are using their technology at home, from media consumption and convenience to new work-from-home norms—and with it, their expectations for connectivity. Liberty Global knew it needed a game-changing solution to differentiate against its competitors, who were now actively upgrading from DSL to FTTP and pivoting their marketing strategies away from speed toward the in-home WiFi quality of experience.
Partnering with Plume, Liberty Global was able to launch a cloud-based, software-defined smart WiFi platform to enable a more seamless and superior in-home WiFi experience for subscribers across all its key markets
Read this case study by OMDIA for more details on how Liberty Global successfully shifted its broadband operations to the cloud and deployed the new technology across much of its footprint in just six weeks. To date, the implementation of its Plume-powered solution has increased customer satisfaction and performance on a range of technical KPIs, including:
Greater than 8% of consumer electronic devices
connected to the 5 GHz band.
An increase of 7% of time spent
on the 5GHz band.
An increase of 7% in device
connection health.
An increase in the average time spent
on speeds over 50 Mbps increased by 21%.