360° innovation to grow your business

Explore our products

For your operations
For your subscribers

Bringing end-to-end visibility with Haystack

Need deeper oversight across your business operations? With Haystack, CSPs can benefit from WiFi network insights, customer intelligence, and automated workflows to strategically grow their business.

HomePass
Delivering connected homes with Homepass

Delight residential customers with a premium WiFi network experience that transforms connected devices into motion sensors and protects homes from cyber threats.

WorkPass
Internet connectivity optimized for small businesses

Built specifically for growing enterprises, WorkPass is an industry-leading platform designed to provide reliable wireless connectivity whilst unlocking features to power productivity, security, and customer insights.

Uprise
Providing a personalized WiFi experience for residential and commercial customers

Whether you provide services to tenants or small businesses, Uprise helps property owners oversee their internet networks by delivering award-winning WiFi connectivity.

We’re proud of our results

30%

Reduction in churn and an increase in customer lifetime of almost 3 years

67%

Drastic drop in engineering call outs as technical issues can be resolved remotely

37%

Increase in savings as call outs, service installation, and marketing costs are decreased

$15+

ARPU. Opportunity to expand pricing strategy with a new service model*

*The statistics are taken from the Plume Total Cost of Ownership (TCO) Study (2020) and represent the greatest percentages measured for each category. Long-term phone call and cost records for over 2 million customers were analyzed to measure the operational benefits of the Plume CEM platform deployment. This TCO study considers a blended deployment model of Tier 1, Tier 2, and Tier 3 CSPs on a per-customer basis, including multiple service types and home types.

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OpenSync

OpenSync provides a complete framework for CSPs to efficiently deploy and manage consumer services on a massive scale leveraging a large hardware ecosystem.

Learn about OpenSync

Discover how our platform supports CSPs

Keeping subscribers connected
Enhanced transparency across your network
Identify and protect against threats
Personalize apps to suit your needs

Adaptive WiFi uses AI to automatically optimize signals for faster, stronger connections and helps prevent issues before they happen.

Our cloud-based system gives you advanced visibility so you can see what’s really happening with your network.

Our premium security features help CSPs stay a step ahead of the latest cyber-threats for peace of mind.

Our user-friendly apps empower subscribers to control, customize, and manage access to their networks with intuitive interfaces.

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Flexible CPE

Hardware-agnostic solution

All OpenSync-enabled customer premises equipment (CPE) enables seamless deployment of Plume services providing flexibility and broader integration options.

Explore compatible hardware

What our customers say

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“Our customers really appreciate the super simple app-based approach to installing Plume on their own. This is particularly important at this time when we’re doing our part to limit technician’s need for entering the subscriber’s home.”

Brian Olson,
General Manager at i3 Broadband

A successful team chooses the smart route

Trusted by 400 CSPs and over 60 million homes worldwide

Millions of residential and commercial customers rely on Plume’s industry-leading solution to upgrade their WiFi connectivity.

360° innovation to grow your business

Welcome to the world’s first SaaS experience platform for Communications Service Providers (CSPs). This cloud-based, hardware-agnostic solution enables the rapid delivery of new services at a massive scale.