360° innovation to grow your business
Welcome to the world’s first SaaS experience platform for Communications Service Providers (CSPs). This cloud-based, hardware-agnostic solution enables the rapid delivery of new services at a massive scale.
App Store
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Works on mobile devices with OS version 15.0 or newer
Google Play
Apple store Download Button
Android mobile devices with Android 7.0 or newer
App Store
Google Play Download Button
Works on mobile devices with iOS 15.0 or higher
Google Play
Apple store Download Button
Works on Android mobile devices with Android 7.0 or higher
Explore our products
Bringing end-to-end visibility with Haystack
Need deeper oversight across your business operations? With Haystack, CSPs can benefit from WiFi network insights, customer intelligence, and automated workflows to strategically grow their business.
We’re proud of our results
30%
Reduction in churn and an increase in customer lifetime of almost 3 years
67%
Drastic drop in engineering call outs as technical issues can be resolved remotely
37%
Increase in savings as call outs, service installation, and marketing costs are decreased
$15+
ARPU. Opportunity to expand pricing strategy with a new service model*
*The statistics are taken from the Plume Total Cost of Ownership (TCO) Study (2020) and represent the greatest percentages measured for each category. Long-term phone call and cost records for over 2 million customers were analyzed to measure the operational benefits of the Plume CEM platform deployment. This TCO study considers a blended deployment model of Tier 1, Tier 2, and Tier 3 CSPs on a per-customer basis, including multiple service types and home types.
OpenSync provides a complete framework for CSPs to efficiently deploy and manage consumer services on a massive scale leveraging a large hardware ecosystem.
Discover how our platform supports CSPs
Adaptive WiFi uses AI to automatically optimize signals for faster, stronger connections and helps prevent issues before they happen.
Our cloud-based system gives you advanced visibility so you can see what’s really happening with your network.
Our premium security features help CSPs stay a step ahead of the latest cyber-threats for peace of mind.
Our user-friendly apps empower subscribers to control, customize, and manage access to their networks with intuitive interfaces.
Hardware-agnostic solution
All OpenSync-enabled customer premises equipment (CPE) enables seamless deployment of Plume services providing flexibility and broader integration options.
All OpenSync-enabled customer premises equipment (CPE) enables seamless deployment of Plume services providing flexibility and broader integration options.
What our customers say
“Our customers really appreciate the super simple app-based approach to installing Plume on their own. This is particularly important at this time when we’re doing our part to limit technician’s need for entering the subscriber’s home.”
Brian Olson,
General Manager at i3 Broadband
Brian Olson,
General Manager at i3 Broadband
Millions of residential and commercial customers rely on Plume’s industry-leading solution to upgrade their WiFi connectivity.