As Portugal’s leading entertainment and communications provider, NOS connects businesses and homes through cutting-edge fixed and mobile solutions. However, ensuring a seamless WiFi experience for small and medium-sized businesses (SMBs) posed a challenge. Existing enterprise-grade WiFi solutions are often too complex and costly for SMBs, while residential options lack the necessary features and security for business operations. NOS needed a solution that would ensure security, exceptional connectivity, easy implementation, and improvement in user experience.
30%
Increase in ARPU
3x
New SMB Clients in 16 months compared to the previous solution
+20 Points
Net Promoter Score (NPS)